We listen. We learn. We build better.
Every day in transport teaches you something new. TRIFECTA is no different — our customers teach us, we listen, and we keep getting better at what we do.
Who TRIFECTA is for
Operators running more than one kind of freight
Many freight businesses don't run one simple freight type — they run general freight alongside container work, or specialised freight alongside both. TRIFECTA is built for operators managing that mix, not for a single narrow use case.
The problem we exist to solve
One operation, scattered across too many systems
Job entry in one place, dispatch on a whiteboard, billing in a spreadsheet, and tracking over the phone — the result is duplicated work, lost visibility, and margin nobody can see until it's too late. TRIFECTA connects those pieces into one system.
Product philosophy
Operational software, not generic logistics software
We build around real freight workflows — multi-drop runs, container milestones, rate cards, POD, DIFOT — rather than adapting generic project or logistics tools to a freight business's needs.
Roots
Built out of New Zealand, for New Zealand and Australian operators
TRIFECTA is built with New Zealand freight operations in mind, and serves operators across New Zealand and Australia running the same kinds of multi-service freight businesses.
How we work with operators
Software shaped by the people running it
TRIFECTA is shaped by ongoing conversations with the freight operators using it — dispatchers, finance teams, drivers, and business owners — so the product keeps pace with how the industry actually operates.
Our people
The team behind TRIFECTA
A mix of freight operators, developers, and implementation specialists — brought together because the platform is built by people who've actually done the jobs it supports.
Simon Hepburn
Managing Director
Simon has a financial background but has spent the last 15 years in operational and leadership roles. He has a deep understanding of the commercials of running a transport business, best-practice processes, and the optimisation of capital.
simon@trifectatms.com
Dave Snell
Implementation Manager
Dave is one of TRIFECTA's founders and brings a broad range of experience in both systems and operations. His enthusiasm for the sector and for software makes him an indispensable team member who bridges the technical team and customers' operational teams.
dave@trifectatms.com
Carl Drew
Customer Manager
Carl has a background in freight, having started as a driver and gone on to hold management roles at Summerlands and Foodstuffs. He ensures we're meeting carrier requirements and is the main driver on implementations — and pretty handy on report design too.
carl@trifectatms.com
Udana Perera
Business Analyst
Udana is responsible for scoping and project management — taking the ideas from customers and the wider team and ensuring they're presented to the development team clearly and effectively.
udana@trifectatms.com
Graeme Muir
Software Dev Manager
Graeme has broad experience in software development and SaaS and is responsible for the development team. He's trusted to solve TMS challenges effectively, keep the team thriving, and ensure the system remains best in class.
graeme@trifectatms.com
Damien Tiede
Senior Developer
Damien is a senior developer mainly focused on the backend — the parts of the platform you don't see — though he's equally capable at the front end when required.
Sam Jessop
Senior Developer
Sam is the brains behind TRIFECTA's billing capabilities. Highly capable across the board, his knowledge of freight billing and cost reporting is second to none.
Mahesh Shimpi
Senior Developer
Mahesh was one of the first to join the development team and has grown into a tremendously valuable senior developer. He works across all aspects of the codebase and is the go-to for anything from the early days of the platform.
Thomas Micol
Senior Developer
Thomas is focused on TRIFECTA's Mobility solutions and largely front-end features. As a senior developer he can do it all, but that's where he spends most of his time.
Trevor Watson
Software Developer
Trevor has a background in the transport sector. The combination of real-world understanding and strong development skills is rare and valued — he looks after infrastructure and front-end code, and has become the team's visual planning expert.
Wesli Tong
Software Developer
Always full of enthusiasm and a can-do attitude, Wesli drives mobility forward with a passion for upgrading technologies and trying new things.
Paul Cooper
QA Engineer
Paul is responsible for all QA and testing — a role few envy but one he excels at.
See TRIFECTA for your operation
Talk to us about how TRIFECTA fits the way your business runs freight.